How do I find or download my certificates online?
1. Login using your username: (your e-mail address) and password (Landlord123) – please change password, once logged in.
2. Select ‘My Services’. Than if your job has been completed, tick the closed box. Your job request(s) should appear.
3. Click on address and than a ‘ticket closed window will appear’. Scroll to bottom of screen and you should be able to download your certificates.
How do I book jobs or add properties online?
1. Login. Click the ‘+’ sign top left on the screen. Select Add Service.
2. You can add another address by selecting add ‘service location’ or you can choose an existing address for a renewal or if a different service is required.
3. Please select service type and relevant fields will pop up for you to fill. Fill in as much as you can, and press submit.
4. You have now booked in a service directly within our central booking system. Your new booking will be pending until, you are notified it has been assigned.